Terms & Conditions & Privacy Policy

Last updated: May 2018

Please read these Terms and Conditions (“Terms”) carefully before using the https://www.gems-cream.co.uk website (the “Service”) operated by Gemma Sonley (“us”, “we”, or “our”, “me”, “I”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email address, and postal address.

As per the terms of our Privacy Policy, your details will be stored on our database after your purchase is complete. This is to enable tracking of your purchase should we need to find your order details for any reason, provide you with proof of your purchase should you require it in future, and to improve your user experience for subsequent purchases. This means that if you purchase something through the website in future, the site will remember your details so you don’t have to fill them in again.

If you wish to have your details removed from our database after your purchase has been completed, you may request this by emailing us here info@gems-cream.co.uk

Please note, removal of your details from our database will prevent us from having the ability to provide you with proof of your purchase in the future, for example if you lose your original and require a copy.Your details are never added to any mailing lists unless you specifically request and consent for them to be added.

Content

All content on the website is owned exclusively by us, and may not be copied, reproduced, or shared in a way which suggests it belongs to anyone other than us. Quotes may be extracted from content on this site in the event that explicit permission is sought from us, and adequate credit is displayed.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Gem’s Natural Skin Care.

Gem’s Natural Skin Care has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Gem’s Natural Skin Care shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Data Storage

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised (that means anonymous, so it doesn’t track your name or email address, for example, but it does track your IP address which uniquely identifies the network you are connected to) tracking data to third party applications like Google Analytics. Google analytics is a site which allows me to see how well my website is performing in terms of audience. It tells me things like how many people have visited my site, how many of those people are coming back, and where they are in the world. All of this information helps me to continue to create content that is relevant to the people reading it (you!)

As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser.

To disable cookies in Chrome, click the 3 dots at the top right of your browser (just under the close screen ‘x’). This will open a menu where you should choose ‘settings’. The settings will open in a new window. Scroll to the bottom of the page and click ‘Advanced’. In the ‘privacy and security’ section, find the option for ‘content settings’. Here you can turn on or off several features. Cookies is usually the first option.

To disable cookies in Internet explorer, click the 3 dots at the top right of the screen (just under the close screen ‘x’). This will open a sidebar menu where you should choose ‘settings’. Click ‘view advanced settings’ and scroll down to the ‘privacy and services’ section. Within that section you can choose to block all cookies, block only third party cookies, or don’t block cookies.

For other browsers, you can also take a look at the About Cookies website which offers guidance for all modern browsers.

Privacy Policy

The following Privacy Policy governs the online information and data collection practices of gems-cream.co.uk (“me” or “I”). Specifically, it outlines the types of information that I gather about you while you are using the gems-cream.co.uk website (the “Site”), and the ways in which I use this information.

Please read this Privacy Policy carefully. By visiting and using the Site, you agree that your use of my Site, and any dispute over privacy, is governed by this Privacy Policy. Because the Web is a growing and evolving space, I may need to change my Privacy Policy at some point in the future, in which case I’ll post the changes to this Privacy Policy on this website and update the Effective Date of the policy to reflect the date of the changes. I will endeavour to notify with 30 days notice of any changes made and the effective date. By continuing to use the Site after I post any such changes, you accept the Privacy Policy as modified.

I will never sell, barter, or ent your email address to any unauthorised third party.

How I Collect and Use Information

This Site only contacts individuals who specifically request that I do so or in the event that they have signed up to receive my free email communications. This Site collects personally identifying information from my users during online purchasing. Generally, this information includes name and e-mail address for registration to receive our free newsletters and name, email address, postal address, and credit card information when purchasing my products or services. All of this information is provided to me by you.

I also collect and store information that is generated automatically as you navigate online through the Site. For example, I may collect information about your computer’s connection to the Internet, which allows me, among other things, to improve the delivery of my web pages to you and to measure traffic on the Site. I also may use a standard feature found in browser software called a “cookie” to enhance your experience with the Site. Cookies are small files that your web browser places on your hard drive for record-keeping purposes. By showing how and when visitors use the Site, cookies help me deliver advertisements, identify how many unique users visit my site, and track user trends and patterns. They also prevent you from having to re-enter your preferences on certain areas of the Site where you may have entered preference information before. The Site also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the Site or open HTML-formatted email messages.

The information that you give to me directly on the site (e.g. within comments on blog posts such as your name and email address) is never shared or added to any mailing lists. Information relating to purchases made through this website is stored on my website only. This is to enable me to complete your order, and also prevents you from having to re-enter your details during your next purchase. You may request to have your details removed from my website storage once your purchase is complete by emailing me at info@gems-cream.co.uk

To ensure the security and safety of this site, I create fortnightly backups of all information on this site, which are held in a zip file within my own email server. Each backup file is deleted in full when the next one is created.

The Site also includes links to websites I recommend or work with on a collaborative basis, and provides access to products and services offered by third parties, whose privacy policies I do not control. Some of the links I provide are “affiliate links.” This means if you click on the link and purchase the item connected to that link, I will receive an affiliate commission at no cost you. When you access another website or purchase third-party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting, or the provider of such products or services.

Be aware that I may occasionally release information about our visitors when release is appropriate to comply with law or to protect the rights, property or safety of users of the Site or the public.

Please also note that as my business grows, I may buy or sell various assets. In the unlikely event that I sell some or all of my assets, or my website is acquired by another company, information about my users may be among the transferred assets.

How Do We Store Your Information as a Subscriber?

Your information is stored at the list server that delivers this Site’s newsletters (https://MailChimp.com). Your information can only be accessed by those who help manage those lists in order to deliver e-mail to those who would like to receive this Site’s newsletters. I take steps to ensure that all Virtual Assistants I use to help me complete tasks are GDPR knowledgeable and compliant in their practices.

All of the newsletters or emails that are sent to you by this Site include an unsubscribe link in them. You can remove yourself at any time from our newsletters or mailing list by clicking on the unsubscribe link that can be found in every communication that I send you.

Disclaimer

Although it is highly unlikely, this policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our Website.

In the event of a security breach on this website, I will notify you within 72 hours of becoming aware of the breach.

In the event of a security breach on any third party server which I use to store your information (such as https://mailchimp.com) I will notify you as soon as I can reasonably do so and I have been notified by the third party.

If you have any questions or concerns regarding our privacy policy please feel free to email me at info@gems-cream.co.uk

 

Contact Us

If you have any questions about these Terms, please contact us at

info@gems-cream.co.uk